“Agreement” means the terms and conditions in these Terms and Conditions and the provisions found on the Rental Agreement. “You” or “your” means the person identified as the renter in this Agreement and the Rental Agreement, any person signing the Rental Agreement, any Authorized Driver, or any person or organization to whom charges are billed by us at its or the renter’s direction.
All persons referred to as “you” or “your” are jointly and severally bound by this Agreement. “We”, “our”, or “us” means Honolulu Exotics LLC.
“Additional Driver” means a person we list on the Face Page of the Rental Agreement. “Authorized Driver” means the renter, any Additional Driver, or any individual permitted by state law to operate the Vehicle. For rentals in Hawaii, “Authorized Driver” includes your spouse.
Each Authorized Driver must have a valid driver‘s license for the duration of the rental period and, at most locations, and for most Vehicles be at least age 25.
“Vehicle” means the motor vehicle identified in this Agreement and any vehicle we substitute for it, and all its tires, tools, accessories, equipment, keys and Vehicle documents, but “Vehicle” does not include portable navigation devices or other optional equipment (“Optional Equipment”) that you rent from us.
“Diminished Value” means the difference between the value of the Vehicle immediately prior to damage or loss, and the value of the Vehicle after repair or replacement.
All renters & additional drivers must be 25 years of age or older (unless otherwise posted i.e. P100D or Lamborghini), have a valid driver's license & a major credit card in their name.
All drivers must provide proof of full coverage insurance. More details in 'Insurance Requirements'.
Driver's licenses are accepted from any USA state or territory. Licenses from outside the USA also may require an international driver's permit. International driver's permits are valid only if presented with the original local license. Individuals with learner's permits are not eligible to rent vehicles. All renters must have a valid driver's license in good standing for the previous 30 days. Renters only authorized to drive within the United States. Honolulu Exotics reserves the right to refuse rental to anyone, for any reason.
You are responsible for all damage or loss you cause to others. You agree to provide auto liability, collision and comprehensive insurance covering you, us, and the Vehicle and must remain in effect for the duration of the rental period. Comprehensive and collision deductibles must not be more than $1,000.
Customer agrees to maintain automobile insurance during the term of this rental agreement, providing the owner, the renter, and any other person using or operating the rental vehicle with the following primary coverage: a. Bodily injury and property damage liability coverage; b. Personal injury protection, no-fault, or similar coverage where required; c. Uninsured / underinsured coverage where required, and d. Comprehensive and collision damage coverage extending to the rental vehicle. Customer’s insurance will provide at least the minimum limits of coverage required by the financial responsibility laws of the state where the loss occurs. Because the customer is providing automobile insurance, we are not. In states where the law requires us to provide insurance we will provide excess insurance only, up to the minimum limits required by the financial responsibility laws. The customer’s insurance will be primary. Any insurance we are required to provide applies to claims of bodily injury and property damage only and is secondary to any other valid and collectable insurance whether it is primary, secondary, excess, or contingent. Our policy contains exclusions, conditions, and limitations applicable to anyone claiming coverage. Customer agrees to cooperate with our insurer if any claim is made. Our insurance applies only in the United States, and Canada. Customer must obtain written permission, and purchase special liability insurance, to use or operate the rental vehicle in Mexico. Where permitted by law, customer rejects uninsured, underinsured, supplemental, personal injury protection, and no-fault coverage. Where we are required to provide such coverage, renter is afforded the minimum limits required by law. Any breach of this agreement will void any insurance coverage."
All renters must carry some form of insurance to cover damages to the Vehicle in the event of an accident. You have several options:
If you do not have full coverage insurance you can rent another way. Please contact us for instructions.
Additional drivers must meet the same rental qualifications as the renter. Additional drivers must appear with the primary renter at the time of pick up. There will be no additional charge for each additional authorized driver including a spouse or domestic partner. There is a limit of two additional drivers per rental contract. A spouse or domestic partner is the only permitted additional driver on non-credit card deposits. Additional driver age restrictions are the same as primary.
Payments & Deposits
Payment is due upon booking.
Refundable security deposits are held at the time of pickup and start at $500. If you book with a debit card deposits can be $1,000 or more depending on your insurance deductibles.
Deposits cannot be used to extend your booking.
Deposits are used in the event there is damage, tolls, tickets, or fees not included in the rental agreement.
Security deposits are returned to the same card used.
Mileage allowance is 100 miles per day unless otherwise specified. Up to a $3/mile charge for overages depending on the Vehicle Model. In some cases mileage and overages are negotiable. Please message us for any questions before your trip.
We do offer trip extras to add additional miles, unlimited miles, and prepaid charging. These typically need to be purchased before the trip start.
Smoking is not permitted within the Vehicle at anytime. Violation of this agreement will be fined upward of $500 or more depending on if there is damage.
Charging Policy (If Applicable)
Tesla does not currently have superchargers on the island of Oahu. However, there are Hawaiian Electric (HECO) fast chargers that are compatible with the Model X and S only. These chargers provide up to 145 miles per hour of charge. HECO fast chargers are not compatible with the Model 3 at this time. Current charging rates can be found under our support section via the link “Fast Charging Locations X and S only”.
If the customer is left at the side of the road with an empty battery due to poor planning, then the customer is liable for any fees including and related to the towing and recharging of the Vehicle. In addition, in any case, the fees for transporting the car to the nearest charging station are the sole responsibility of the customer.
Electric vehicles sometimes experience phantom drain where the Vehicle will loose its charge of around 2-3%/day (or more based on conditions). If parking overnight with low battery you could have an unexpected drop in range the next morning. Do not let the battery go below 50 miles of range.
Do not park the vehicle in a spot designating for charging while not charging. Be respectful and move the vehicle when you are not actively charging the vehicle. Download the apps PlugShare and Volta to locate all the free and paid charging around the island.
Use of the Vehicle
You must use the Vehicle only for your personal use and not for any commercial purposes (e.g. driving other passengers for a fee such as through Uber or Lyft)
You must exercise reasonable care in your use of the Vehicle. You are required at all times to operate the Vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving.
You are required to wear seat belts during the operation of the Vehicle and to require that all of your passengers wear seat belts. You are also required to meet any laws or regulations concerning carseats and other protections for children.
PROHIBITED USES OF THE VEHICLE. Vehicle will not be used or operated by anyone:
a.) Who is under 25 years of age;
b.) Who is not listed as an additional driver on the rental agreement;
c.) To carry persons or property for hire;
d.) In any race, test, or similar type contest or activity;
e.) In a careless or negligent manner;
f.) Under the influence of alcohol or narcotics;
g.) Outside the continental United States UNLESS WRITTEN PERMISSION HAS BEEN GIVEN BY LESSOR PRIOR TO RELEASING THE VEHICLE;
h.) For any illegal purpose or in the commission of a crime;
i.) If vehicle is obtained from Lessor by fraud or misrepresentation;
j.) Other than on paved roads or graded private road or driveway;
k.) Who loads vehicle beyond its rated capacity;
l.) Who allows more passengers than the vehicle has seat belts for,
or is designed to carry;
m.) To take vehicle into MEXICO.
PROHIBITED USE OF THE VEHICLE VIOLATES THIS AGREEMENT, VOIDS ALL LIABILITY AND OTHER INSURANCE COVERAGE (WHERE PERMITTED BY LAW), MAKES LESSEE RESPONSIBLE FOR ALL LOSS OR DAMAGE TO OR CONNECTED WITH VEHICLE, REGARDLESS OR CAUSE, INCLUDING BUT NOT LIMITED TO LESSOR’S EXPENSES, INCLUDING LOSS OF USE.
You must only use the Vehicle within the United States of America.
You are responsible for all collision damage to the Vehicle even if someone else caused it or the cause is unknown. You are responsible for the cost of repair up to the value of the Vehicle, towing, storage, and impound fees. Your own insurance, or the issuer of the credit card you used to pay for the vehicle rental transaction, may cover all or part of your financial responsibility for the Vehicle. You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of the deductible, if any, for which you may be liable. Further, if you use a credit card that provides coverage for your potential liability, you should check with the issuer to determine if you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
You are responsible for all damage to, and for loss or theft of, the Vehicle including damage caused by collision, weather, road conditions and acts of nature, even if you are not at fault. You are responsible for the cost of repair, or the actual cash retail value of the Vehicle on the date of the loss if the Vehicle is not repairable or if we elect not to repair the Vehicle. You are also responsible for Loss of Use (without regard to fleet utilization), Diminished Value, and our administrative expenses incurred processing a claim. You must report all accidents and incidents of theft and vandalism to us and the police as soon as you discover them.
Flat tires are a fact of life, and renters are responsible for a flat tire that occurs during the trip, as well as any related damage that may result from that flat or damaged tire.
In the event of a flat, the renter should contact roadside service to change the tire and replace it with a spare, and then coordinate next steps with the host. If the tire can be repaired, it might be best to do so. If the sidewall is damaged or a repair is not possible, the renter is responsible for replacing that tire.
In the event of a collision or other damage, file a police report, take photos, gather insurance/ID from other party (if applicable) and let us and your insurance know asap.
Charges and Costs
You will pay us at or before the conclusion of this rental, or on demand, all charges due to us under this Agreement, including the charges and fees shown on the Face Page of the Rental Agreement and:
(a) a mileage charge based on our experience if the odometer is tampered with; (b) any taxes, surcharges or other government-imposed fees that apply to the transaction; (c) all expenses we incur locating and recovering the Vehicle if you fail to return it, return it to a location or office other than the location or office identified by us, or if we elect to repossess the Vehicle under the terms of this Agreement; (d) all costs including pre- and post-judgment attorney fees we incur collecting payment from you or otherwise enforcing or defending our rights under this Agreement; (g) a reasonable fee not to exceed $500 to clean the Vehicle if returned substantially less clean than when rented or if there is evidence of smoking in our Vehicle; and, (h) towing, impound, storage charges, forfeitures, court costs, penalties and all other costs we incur resulting from your use of the Vehicle during this rental. Special rental rates, vehicle category upgrades or any equipment or services provided to you free of charge only apply to the initially agreed upon rental period: If you return the Vehicle after the Due-In Date, you may be charged the standard rates for each day (or partial day) after the Due-In Date, which may be substantially higher than the rates for the initially agreed rental period. You also may be charged the standard fees for each day (or partial day) after the Due-In date for any equipment or services provided to you without charge for the initially agreed upon rental period. You will not receive a refund of prepaid amounts if you return the Vehicle before the Due-In Date. All Charges are subject to a final audit. If errors are found, you authorize us to correct the Charges with your payment card issuer
You are responsible for paying the charging authorities directly for all parking citations, toll fees, fines for toll evasion, and other fees, fines and penalties assessed against you, us, or the Vehicle during this rental. If you fail to pay any of these charges and we pay any part of them, you will reimburse us for all such charges and, in addition, pay us an administrative fee of up to $40 for each such charge.
Upon request and subject to availability, we offer certain Optional Equipment, including but not limited to, Child Seats and Booster Seats, for your use during the rental at an additional charge.
All Optional Equipment is rented AS IS and must be returned to us at the end of the rental in the same condition as when rented. Optional Equipment is not part of the car.
You are responsible for any loss or damage to any Optional Equipment regardless of the cause. You should review the operational instructions for all Optional Equipment before leaving the rental location.
If you rent a Child Seat from us, you have the sole responsibility to inspect and properly install the seat yourself.
We make no warranties, express, implied or apparent, regarding the Child Seat or any other Optional Equipment, no warranty of merchantability, and no warranty that the Child Seat or any other Optional Equipment is fit for a particular purpose.
You are responsible for all injury or damage arising out of, or related to your use of the Child Seat, or any other Optional Equipment.
No term of this Agreement or Rental Agreement can be waived or modified except by a writing signed by one of our expressly authorized representatives.
Honolulu Exotics counter representatives are not authorized to waive or change any term of this Agreement or Rental Agreement.
If you wish to extend the rental period in which the total number of days rented exceed 28 days, you must return the Vehicle to our rental office for inspection and written amendment from us by the Due-In Date.
This Agreement and the Rental Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are void.
If any provision of this Agreement or Rental Agreement is determined to be unlawful, contrary to public policy, void or unenforceable, all remaining provisions shall continue in full force and effect
A waiver by us of any breach of this Agreement or Rental Agreement is not a waiver of any additional breach or waiver of the performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement.
To the extent permitted by law, you release us from any liability for consequential, special or punitive damages in connection with this rental or the reservation of a Vehicle.
If any provision of this Agreement or Rental Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable
Cancellations made 7 days or more in advance of the booking date, will receive a 100% refund. Cancellations made within 2 - 6 days of booking will receive a 50% refund. No refund for cancellations less than 48 hours.
We understand things come up but enforce this rule as bookings block the use of a Vehicle for a period of time and we loose the opportunity to rent to someone else.
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